Your Privacy Our Responsibilities

This Privacy Policy ("Policy") has been established by the 365 ber online gaming platform. Its primary purpose is to fully and transparently inform you of how we collect, use, store, and protect your personal data.

We believe your data belongs to you — not to 365 ber. That's why we only collect what is strictly necessary to deliver our services. Our privacy policy is built in accordance with international data protection standards.

This policy applies to the website, mobile app, and all other digital platforms operated by 365 ber. By using any of our services, you are automatically subject to this policy.

365 ber collects two types of data — information you provide directly, and information collected automatically while you use the platform. A detailed breakdown is provided below:

365 ber uses your data solely for specific, legitimate purposes. Every reason for data use is clearly outlined below:

• Account Management: For registration, login, password reset, and account security.
• Identity Verification (KYC): For fraud prevention and compliance with legal obligations.
• Financial Transactions: For processing deposits, withdrawals, and bonuses.
• Customer support: To address your questions and resolve any complaints.
• Promotional Communications: To keep you informed about offers and bonuses (you can opt out at any time).
• Platform Improvement: Analyzed to improve your overall user experience.
• Responsible Gaming: To identify excessive gaming and provide appropriate support.

365 ber does not sell your personal data under any circumstances. However, in limited cases, certain information may be shared with trusted third parties:

• Payment processors: Only the information required to process transactions is shared with bKash, Nagad, and Rocket.
• KYC Verification Services: With accredited verification providers to confirm your identity.
• Legal authorities: With government authorities where required by court order or legal obligation.
• Anti-fraud system: Limited data shared with international fraud detection systems.

In each of the above cases, third parties are contractually bound to uphold our privacy standards. They may not use the data received for any other purpose.

365 ber uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and keep the platform secure.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the platform to stop working.

365 ber does not retain any data longer than necessary. Retention periods depend on the type of data and applicable legal obligations.

• Account Information: For up to 5 years after account closure.
• Financial Transaction Records: Up to 7 years, as required by law.
• KYC documents: Up to 5 years after account closure.
• Gaming logs: Up to 2 years, after which it is anonymized.
• Cookie & session data: 30 days to 1 year (depending on cookie type).

Once the retention period ends, data is permanently deleted or anonymized so that it can no longer be linked to any individual.

Every registered member of 365 ber holds certain important rights over their personal data. To exercise any of these rights, please contact our support team.

365 ber uses industry-leading security technology to protect your data. Our security infrastructure is built across multiple layers to keep your information safe at all times.

• SSL/TLS 256-Bit Encryption: Every data transmission is fully encrypted and unreadable by third parties.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Firewall & DDoS Protection: Protection against server-level attacks.
• Regular Security Audits: Regular security testing conducted by independent third parties.
• Data Backup: Encrypted backups are stored across multiple secure servers.
• Staff Training: All our staff receive regular training on data protection practices.

365 ber is an 18+ platform. We do not knowingly collect or process personal data from anyone under the age of 18. Age verification is mandatory at registration.

If we are notified that a minor has registered an account by mistake, that account and all associated data will be deleted immediately. Parents or guardians may support@365ber.netto reach us.

365 ber may update this privacy policy from time to time. Where significant changes are made, registered members will be notified in advance via email or in-app notification.

Each new version will display a "Last Updated" date at the top of the page. Continued use of the platform after a revised policy takes effect will be considered acceptance of the new policy.

Send any privacy-related questions, complaints, or data requests through the following:

• Email: support@365ber.net — For privacy-related matters, contact our Data Protection Team directly.
• Live Chat: Once logged in, 24/7 support in Bengali is available.
• Response time: Responses are typically provided within 2–5 business days.

We take every complaint seriously and are committed to resolving issues promptly.